Transformational Leadership and Organizational
Performance Cross Level Study of Their Effects on
Organizational Citizenship Behavior and Task
Performance
Rino, Tjutju Yuniarsih, Suwatno, Kusnendi, Syahrizal
Abstract:
In industry 4.0, individual behavior
inorganization is still very much considered as the main determinant of
organizational performance. Organizationalcitizenshipbehavior (OCB) is one of
the unique behavior of individuals affecting the effectivity of the
organization. This study focuses on organizational citizenship behavior (OCB)
based on the aspects of antecedents andtheir consequences. This study aims at
examining (1) the indirect influence of transformational leadership on
individual performance through organizational citizenship behavior motivation
(OCBM)and OCB, (2) the direct influence of OCB on individual performanceand
organizational performance, (3) the direct influence of OCBfor individual
performanceand organizational performance. This study was conducted on 66 heads
of study programs and 410 lecturers at college in West Sumatera and analyzed
using cross level methods and hypothesis testing usinghierarchical linear modeling (HLM). The
findings of the studyare 1). OCBMand OCB simultaneously mediate the relation
between transformational leadership with individual performance and also have
role in elevating the individual performance, 2) individual performance is the
mediator between OCBM with organizational performance and it contributes in
elevating the organizational performance. The theoretical and practical
implications of this study are the tranformational leadership-oriented
organizational citizenship (TLoOC) is able to motivate the members to carry out
OCB actively in organizations. This study is concluded with a discussion of
theoretical and practical implicationsas well as future research directions.
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